Global Platinum Solutions (PTY)Ltd provides IT Services, Fibre Optic Networks, Telephony Services Turnkey LAN to WAN Cabling Installations and Civils.

Delivery policy

The offering on this website is available to South African clients only.

Return and Refunds policy

The provision of goods and services by Global Platinum Solutions (PTY)Ltd is subject to availability. In cases of unavailability, Global Platinum Solutions (PTY)Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a ____ % administration fee. (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

Customer Privacy policy

Global Platinum Solutions (PTY)Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be accessed on: https://www.justice.gov.za/legislation/acts/2000-002.pdf

Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Global Platinum Solutions (PTY)Ltd bank account, the details of which will be provided on request.

Card acquiring and security

Card transactions will be acquired for Global Platinum Solutions (PTY)Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card detailsCustomer details will be stored by Global Platinum Solutions (PTY)Ltd separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

Global Platinum Solutions (PTY)Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Global Platinum Solutions (PTY)Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature (Company Address).

Variation

Global Platinum Solutions (PTY)Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

Global Platinum Solutions (PTY)Ltd contact details Company Physical Address:

7 CR Swart Drive
Unit 8 Tungsten Industrial Park
Strydom Park
Gauteng
South Africa

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